Privacy Policy
StaySure Privacy Policy
Effective date: November 9, 2025
Last Updated: November 9, 2025
StaySure ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our website, use our online consultation platform, or communicate with our team.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you create an account, schedule a consultation, or contact us, we may collect:
Name
Email address
Phone number
Employer or organization name
Job title or role
Payment or billing details (if applicable)
B. Consultation-Related Information
If you participate in an online session, we may collect:
Appointment details (date, time, type of service)
Session notes or summaries (if provided voluntarily by you)
Communication history with StaySure or your assigned consultant
C. Technical Information
Automatically collected data includes:
IP address
Browser type and version
Device type and operating system
Website usage analytics (via cookies or similar technologies)
2. How We Use Your Information
We use your information to:
Schedule and manage consultations
Verify employer-funded eligibility
Communicate appointment updates and service information
Improve our website and service functionality
Maintain the security of your data and sessions
Comply with legal and contractual obligations
We do NOT sell or share your personal information for marketing purposes.
3. Employer-Funded Programs
If your employer sponsors your consultations, certain limited information (such as appointment confirmations, usage reports, or participation data) may be shared with the employer ONLY IN AGGREGATED OR ANONYMIZED FORM unless you have given explicit consent for individual-level data sharing. All session content and personal details remain confidential between you and StaySure.
4. Data Retention
We retain your information only as long as necessary to:
Provide services and comply with employer agreements
Meet legal, tax, or reporting requirements
Resolve disputes and enforce our agreements
When data is no longer needed, it is securely deleted or anonymized.
5. Cookies and Analytics
StaySure uses cookies and third party analytics tools to:
Improve site functionality
Track visitor trends and usage patterns
Remember your preferences
You can manage or disable cookies through your browser settings.
6. Data Protection and Security
We use secure servers, encryption, and restricted access to protect your data from unauthorized access, disclosure, or alteration. All online consultations are conducted through encrypted communication platforms to ensure confidentiality.
7. Your Rights
You have the right to:
Access and request a copy of your personal data
Request corrections or deletion of your information
Withdraw consent for certain processing activities
File a complaint with the appropriate data protection authority
Requests can be made by contacting us at
8. Third Party Services
We may use third party tools for:
Video conferencing
Payment processing
Email communication
Data analytics
These providers are contractually required to safeguard your information and comply with privacy regulations.
9. Children's Privacy
StaySure's services are intended for adults (18 years and older). We do not knowingly collect information from children under 18. If we discover that we have received such data, it will be deleted promptly.
10. Updates to This Policy
We may update this Privacy Policy periodically. When we do, we will post the revised version on our website and update the effective date at the top of this page.
11. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
StaySure
Seattle,WA